..the internet gateway for the dales Book icon

Yorkshire Dales Country News

Archive:2006 ] [ 2005 ] [ 2004 ] [ 2003 ] [ 2002 ] [ 2001 ] [ Have your say ]

GCSE successes for Yorkshire Dales schools

[Friday 25 August 2006]

A Yorkshire Dales council is celebrating after its customer service has been nominated as one of four finalists in the Annual National Performance Awards run by the Institute of Rating Revenues and Valuation (IRRV).

irrv awards
Awards showcase excellence in public

Craven District Council, buoyed by the successful transformation of the Skipton Town Hall reception area and improvements in customer service the Council's Customer and Benefit Services department submitted an entry into the category of 'Excellence in Customer Care'.

Their submission was then successfully shortlisted for an Inspection Team visit in August with an announcement that the Council had made the final following shortly after.

In reaching the final the IRRV have said that Craven District Council have been able to demonstrate excellence in the area of customer service and there is evidence of high levels of customer satisfaction.

I also hope that in reaching a national final we have in some small way put the name of 'Craven' on the national local government

Paul Ellis - Craven District Council

The Council's Head of Customer and Benefit Services, Paul Ellis is delighted with the news and paid tribute to the staff: "This is well deserved recognition for the months of hard work put in by all the staff in Customer and Benefit Services to significantly improve customer service.

"I also hope that in reaching a national final we have in some small way put the name of 'Craven' on the national local government map."

The final is being held in Brighton in October where the overall winner will be announced by Sir Trevor McDonald. Joining Craven in the final are Amber Valley, Kirklees and Southwark London Borough Council's.

For more information on the awards visit www.irrv.net/awards2006.asp

What do you think? Send us your views using the form below.



Disclaimer: Daelnet will endeavour to put up as many of your views as possible. However, we cannot guarantee that all e-mails will be published. We reserve the right to edit any views that are published for legal or editorial reasons. Further, your details will not be used for any other services.


Daelnet is not responsible for the content of external internet sites.

  • Daelnet RSS
Daelnet RSS

Have the latest Yorkshire Dales News delivered to your desktop. Find out more...

  • A look back at the week

Our look back at the past week's Yorkshire Dales News ensures you'll never miss a thing!

Have you got a local news story from your part of the Yorkshire Dales?
Perhaps you have a community event or fundraiser you would like promoting.
Email the Daelnet newsdesk:

Home  |  News  |  Daelnet Directory  |  What's New  |  Features  |  Gallery  |  Local Info  |  Books & Maps  |  Contact Us  |  Services
Aysgarth - The open space in the oak trees (Old Norse)    more  places »
Your Privacy  
Copyright 1995-2013 - Dales.Net